Signing the customer's paper
A big customer's template puts all the risk on you.
Expert topic
Get help with B2B SaaS & customer contracts from someone who’s done it.
Sign customer terms you can actually deliver, at a risk the business can carry. Get help with b2B SaaS & customer contracts, shaped by your business model, customers and chosen goal.
How an operator helps
Where customer contracts quietly cost you.
Your customer contract decides how and when you get paid. An operator helps you keep it simple and fair.
Unlimited promises
You agree to cover any loss, with no cap.
Loose payment terms
Late payment, easy cancellation or unclear renewals hurt cash flow.
Promises sales cannot keep
Uptime, support or features are promised that the team cannot deliver.
What your operator works through with you
Start with your own template
What they look at
Your offer, price and how you deliver.
What they push back on
Writing a new contract for every deal.
You leave with
A simple standard contract to start from.
Limit your risk
What they look at
Caps on what you owe if something goes wrong.
What they push back on
Agreeing to unlimited responsibility.
You leave with
Clear limits you can defend.
Protect your cash
What they look at
When and how customers pay, renew and cancel.
What they push back on
Terms that let customers pay late or leave early.
You leave with
Payment terms that keep cash coming in.
Know what you can agree to
What they look at
The changes customers usually ask for.
What they push back on
Sending every small change to a lawyer.
You leave with
A list of what you can accept and what needs review.
1:1 expert helpA second opinion.
A second opinion.
On your actual problem.
Bring your notes and customer signals. An operator challenges the evidence, not just the idea.
Get 1:1 adviceCheck scope, uptime and support promises against reality.
Review liability caps, indemnities and termination terms.
Compare payment terms and renewals against cash needs.
Prepare a redline brief for legal review.
How a call works
Get matched.
Book. Leave with a plan.
01
Get matched
AI MatchingFinding the right experience…96%Nia Mensah
Retention strategy
91%Luca Romano
Customer activation
87%Tom Brennan
Onboarding design
02
Book a time
Pick a time€0 · first call free
Amara Okafor
Pricing strategy · 30 min
Tue 23 Sep
10:00
Tue 23 Sep
15:30
Wed 24 Sep
09:00
Wed 24 Sep
17:00
Shown in your timezone
Book this time03
Summary & takeaways
Call summarySession · 30 minutes
Idea validation & customer discovery
Key takeaways
Buyers solve this today with spreadsheets and extra hours.
Three of four would pay to cut onboarding to one day.
The pilot offer needs a defined start date, not a demo.
Action points
Draft the paid pilot offer
Interview two more buyers
Saved to your company brain and Roadmap.
Calls happen live in the platform
Meet live. Leave with the decision.
No links out. The recording and summary save themselves.
Live, one to one 00:00
Greg · Product
You speaking
“Is this segment worth building for?”
30 minutes Summary saved to your AI coach
When to call an operator
Three moments a call
pays for itself.
Your AI coach handles the day to day. Bring in an operator when the decision matters and the evidence is thin.
01
An enterprise buyer sends their own paper.
Check scope, uptime and support promises against reality.
02
A customer asks for unlimited liability.
Review liability caps, indemnities and termination terms.
03
A pilot needs terms in days.
Compare payment terms and renewals against cash needs.
Questions, answered
Before you
take the next step.
B2B SaaS & customer contracts
Membership & Everyday Founders
Everyday Founders membership
The support stays.
Even when the question changes.
Your AI coach, goal-led playbooks and unlimited 1:1 operator advice in one membership. From your first customer questions to revenue, a repeatable business and readiness to raise.
No equityRemote firstYour pace
Choose your billing term
Special launch priceSatisfaction guarantee. Full refund within 14 days if not satisfied.